Got Questions? We’ve Got Answers!
Here you’ll find answers to some of the most commonly asked questions about Fur & Plush, our products, and services. Whether you’re a new customer or a returning one, this section is designed to help you.
Please read our FAQ before sending us a message.
What does Fur & Plush specialize in?
We specialize in high-quality fur and plush products that combine luxury and sustainability.
Where are your products sourced from?
Our products are ethically sourced from trusted suppliers.
Do you offer international shipping?
Currently, we ship within the United States. Stay tuned for updates on international shipping.
How can I contact Fur & Plush?
You can reach us via phone, email, or by visiting our Contact Us page.
What is your order processing time?
Orders are processed within 1-3 business days.
How can I track my order?
Once your order ships, we’ll send you an email with tracking details.
What are your shipping charges?
Standard shipping is $9.99, free for orders over $100. Expedited options are available.
Do you offer gift wrapping?
Yes, gift wrapping is available at checkout.
What is your return policy?
Items can be returned within 30 days if they’re unworn and in original condition.
How long does it take to process a refund?
Refunds are processed within 7-10 business days after we receive the return.
Are your products sustainable?
Yes, we emphasize sustainability and ethical sourcing.
How do I care for my fur or plush items?
Detailed care instructions are included with each product.
Do you offer custom designs?
Yes, custom orders are available on select items.
What sizes are available for your products?
Sizes vary by product. Please check the size guide on product pages.